How to Write a Good Customer Service Resume
Making a professional customer service resume or CV (Curriculum Vitae) requires highlighting your relevant experience and skills. A well-written CV or resume and a well-written cover letter, in addition to a professional LinkedIn profile, can make huge difference when it comes to getting the job you want. We at Gold Coast Professional Resume Writers, we specialize in providing CV and resume writing services along with cover letter writing services and LinkedIn profile optimization to make to stand apart from the competitors. In this article, we’ll go over how to describe the quality of service you provide on your resume or CV, demonstrate the skills of customer service on a CV or resume and offer tips for writing about customer service capabilities.
How to describe the customer service in the resume or CV:
When you are describing your service to customers experience, you should focus on specific roles and tasks. Use action verbs, such as "assisted," "resolved," or "responded," to describe your tasks. Include any relevant measures, such as the percentage of satisfaction with your customers, to demonstrate your impact.
How can you demonstrate customer service abilities in a resume or CV:
In addition to describing the experience you had, it is important to mention specific abilities relevant to customer service, including communication and problem-solving abilities. Include any relevant certificates or training, such as a customer service course or certification with a particular customer care software.
What should I write about when it comes to customer Service skills?
When writing about customer service abilities, concentrate on the most important and relevant skills for the job you’re applying for. For instance, if the job requires a lot phone contact, make sure you highlight your experience and skills in phone customer support.
How can I document my customer service experience:
When writing about your experience with your customer service experience, include specific examples and measure your accomplishments. For instance, instead of telling the reader that you "Helped customers with their questions," say "Assisted an average daily 50 customers in their queries, resulting in a 90% satisfied rate."
By following these recommendations follow these suggestions to create a customer service resume or the cover letter, CV, and LinkedIn profile that highlights your skills and experience which makes you a great candidate for customer service jobs. Remember it is important to edit and proofread your resume, letters of cover before sending it out and think about having professional assistance from Gold Coast Professional Resume Writers if you need assistance.
